Frequently Asked Questions (FAQ)
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ABOUT US
WHAT IS Zenithion Group?Zenithion Group is a collaboration driven by a dedicated team to provide a secure and comprehensive platform for diverse investment opportunities. Our focus is on delivering robust security and empowering investors to explore ventures ranging from real estate to stocks, ensuring a dynamic and rewarding investment experience.
IS Zenithion Group the OFFICIALLY REGISTERED COMPANY?Yes, we are fully compliant with legal requirements and officially registered with the Monetary Authority of Singapore under the company registration number C196839.
DO YOU HAVE ANY COUNTRY RESTRICTIONS?Zenithion Group is dedicated to offering secure investment opportunities to users globally. However, due to differing regulatory requirements in various regions, certain investment options may not be accessible in specific countries. We are committed to broadening our services to new areas while adhering to local laws and regulations. We encourage you to visit our platform or reach out to our support team to confirm the availability of investment options in your location.
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MY ACCOUNT
HOW MANY ACCOUNTS CAN I OPEN?Each user is permitted to open and manage only one account. Adhering to this rule is mandatory. If violated, the company reserves the right to block all associated accounts without issuing a refund.
HOW TO UPLOAD PERSONAL DATA?Completing the KYC (Know Your Customer) process with Zenithion Group is simple and hassle-free. Follow these steps for a smooth and efficient verification:
Log In to Your Account:Use your credentials to access your Zenithion Group account.
Go to the KYC Section: Within your account dashboard, click the "Submit Now" button, typically located at the top of all pages, to access the KYC section.
Enter Required Details: Provide accurate and up-to-date information on the KYC form. This includes your full name, date of birth, residential address, and identification document details.
Upload Supporting Documents: Prepare clear, legible copies of the necessary identification documents, such as a government-issued ID (e.g., passport, driver’s license) and proof of address (e.g., utility bill, bank statement). Securely upload these files via the designated interface.
Submit for Review: Once all required information and documents have been provided, submit your KYC application for review by our team.
Verification Process: Our dedicated team will promptly review your submission and verify the provided information against the required criteria.
Confirmation: After successful verification, you’ll receive a confirmation email, and your account will be upgraded to verified status. You’ll then have access to the full suite of features and services offered by Zenithion Group.HOW MUCH DOES IT COST TO OPEN AN ACCOUNT?Creating an account is completely free, with no hidden fees or service charges. Any commissions or additional costs related to operations are covered by the company's earnings from the development and success of cryptocurrency trading robots.
CAN I REGISTER MY CHILD?Anyone who has reached the age of majority in their country of residence is eligible to register with Zenithion Group.
CAN I LOSE MY FUNDS BY INVESTING IN YOUR COMPANY?Your investment and loyalty are at the heart of our values. We are committed to safeguarding your funds, minimizing the risk of loss to zero, and striving to grow your portfolio to its fullest potential.
WHAT DOES THE COMPANY DO WITH USERS' PERSONAL DATA?We collect your personal information solely for internal purposes and will never share it with third parties under any circumstances.
CAN I BE SURE THAT MY DATA IS SECURE?We prioritize your privacy and security. Our site is safeguarded against advanced DDoS attacks with robust multi-layered protection. All data transmissions are encrypted using SSL, backed by premium SSL certificates.
WHAT TO DO IF I CAN NOT REGISTER?Ensure that the input data, such as email, password, and login, does not contain any spaces. If everything is correct but registration still fails, please reach out to online support.
HOW TO BECOME AN INVESTOR?3 steps to get started with Zenithion Group
1. REGISTRATION BUTTON
Click the Register button. Enter your details to quickly create a FREE Zenithion Group account.
2. OPEN A DEPOSIT
We offer different investment plans. You need to choose a plan that suits your financial goals. Make a deposit after reading.
3. START EARNING
After depositing, watch your capital grow by accumulating daily profit in real time. -
DEPOSIT
WHAT WAYS TO OBTAIN INCOME IN Zenithion Group ARE?Users have the opportunity to earn in two ways: by opening a deposit for the chosen investment plan, as well as by receiving partner rewards for attracting new members.
TELL DETAILS HOW TO OPEN A DEPOSIT IN YOUR SYSTEM?Log into your account using the username and password you provided during registration. Click the "Deposit" button, select the tariff plan that best suits your needs, and enter your desired investment amount. Confirm the amount and choose an electronic payment system. You will then be redirected to the selected payment system. Follow its instructions to complete the transaction. Once the payment is processed, you will be redirected back to your Personal Account, and the funds will automatically be allocated to the chosen investment plan.
WHAT PAYMENT METHODS CAN I USE TO DEPOSIT?We work with BitCoin.
ARE THERE ANY RESTRICTIONS ON THE AMOUNT OF INVESTMENT?At Zenithion Group, we are committed to making investment opportunities accessible to everyone, regardless of their financial means. We welcome investors at all levels, from beginners to seasoned experts. Whether you're starting with a modest amount or making substantial investments, our platform imposes no limits on the amount you can invest. Designed to accommodate diverse investment sizes, it enables you to align your strategy with your financial goals and risk preferences. With a variety of options across multiple asset classes, we ensure there's something for every investor. Trust that we’re here to support you at every step of your investment journey, regardless of the size of your investment.
ARE THERE ANY INVESTMENT LIMITS?Investments are managed in full compliance with the specified terms of the tariff plan.
IS IT POSSIBLE TO INCREASE THE AMOUNT OF THE WORKING DEPOSIT?No, it's not possible to increase the amount of an existing deposit. However, you can create additional deposits without any limitations.
CAN I MAKE MULTIPLE DEPOSITS AT THE SAME TIME?You can make an unlimited number of deposits and invest in multiple tariff plans simultaneously.
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WITHDRAWAL OF FUNDS
HOW OFTEN WILL I RECEIVE ACCRUALS ON MY DEPOSITS?Interest on deposits is calculated based on the terms of the investment plan, with the countdown beginning as soon as you initiate a deposit in the system.
HOW LONG DOES IT TAKE TO PROCESS A WITHDRAWAL REQUEST?Withdrawal requests are processed immediately. For payment systems, funds are transferred to your wallet instantly once the payment is ordered in your account. However, for the payment system BitCoin, a minimum of 3 network confirmations is required, which may take anywhere from 20 minutes to several hours.
CAN I CHOOSE ANOTHER PAYMENT SYSTEM FOR WITHDRAWAL?No, payments are made in the same currency that was used to create the deposit.
WHAT IS THE WITHDRAWAL OF FUNDS FROM A PERSONAL WALLET?Before making a withdrawal, ensure that you've entered the correct payment wallet address. If you haven't registered a wallet yet, you can do so by visiting the "Wallets" section of your account. In this section, you can also update your payment details at any time.
Once you've confirmed that your details are accurate, go to the 'Withdrawal' section in your investor account, choose the payment system you'd like to use, enter the withdrawal amount, and click the withdrawal button to complete the process.WHAT IS THE MINIMUM WITHDRAWAL AMOUNT? AND IS THERE A LIMITATION ON THE NUMBER OF WITHDRAWALS OR AMOUNTS PER DAY?The minimum withdrawal amount is: 0.1 usd, 0.002 btc. There are no restrictions on the maximum withdrawal amount, as well as the number of withdrawal operations per day.
HOW DO I FIND MY ACCOUNT TRANSACTION HISTORY?Go to the user panel, select 'All Transactions' from the menu and there you will see the history of account deposits, incomes and withdrawals.
WHAT TO DO IF I CANNOT WITHDRAW THE FUNDS? THE SYSTEM CONSTANTLY PRODUCES AN ERROR.If your wallet is correctly registered, the amount entered matches the available balance for withdrawal, but the payment is still being rejected by the system, check that the currency you're trying to withdraw matches the electronic payment system you've selected. For example, if you have a withdrawable dollar amount in TETHER USDT, you won't be able to withdraw Bitcoin to that wallet.
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REFERRAL PROGRAM
DO YOU OFFER A REFERRAL PROGRAM?We offer an affiliate program that allows our investors to earn additional income. Anyone can contribute to the growth of the company by inviting new members and earning generous rewards for their efforts.
HOW DOES THE AFFILIATE PROGRAM WORK?Zenithion Group provides a distinctive investment and referral program that rewards you not only for the partners you directly refer to the platform, but also for those from levels 2, 3, and 4. This exclusive affiliate program allows you to earn passive referral income by inviting friends to join Zenithion Group.
DO I NEED TO INVEST IN ORDER TO PARTICIPATE IN THE AFFILIATE PROGRAM?There is no need to apply for participation, own a large-scale industry website, or meet any other specific criteria to join the referral program. As soon as you register, we provide you with a unique referral link, which you can start using right away to invite other investors to the Zenithion Group website. Simply share the referral link to attract new participants.
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ADDITIONAL QUESTIONS
WHERE CAN I EXCHANGE ONE CURRENCY FOR ANOTHER?You can use monitoring with trusted exchange offices - bestchange. Choose the exchanger with the best rate and follow the instructions.
WHAT TO DO IF I DIDN'T FIND ANSWER TO MY QUESTION?Please reach out to us using any communication channel of your choice. Avoid sending duplicate messages across multiple channels, as this will not expedite our response and may have the opposite effect.
WHAT TO DO IF I FORGOT MY PASSWORD?Click on the "Reset Password" link on the login page. Enter your username and email address, then follow the provided instructions. You will receive details on how to reset your Zenithion Group account password.